🏖 Booking & Policies
Q. What is the cancellation policy at TC Villas?
A. All payments are non-refundable regardless of the reason for cancellation or how soon after booking you cancel. This includes the 20% deposit. We strongly recommend travel insurance.
Q. Do infants and children count toward villa occupancy?
A. Yes
Q. How do I book a villa directly with TC Villas?
A. Easy! Find the villa you'd like to book and insert your dates in the booking window; then, press 'Book Now'. Alternatively, you can press on "request a no-obligation hold" for 72 hours if you need more time to sort out flights, discuss with your group, etc. We require a 20% downpayment to secure your booking. The balance is due 90 days prior to arrival.
Q. Can I book a villa for less than 7 nights?
A. Yes. A small portion of our villas do not mandate 7-night minimum stays. Most other villas will allow shorter stays if available last-minute (3 months prior to arrival or so). It's best to email or call us, and we'll be happy to help.
Q. What payment methods are accepted for villa rentals?
A. We accept credit cards for the 20% deposit, up to $5,500. If your arrival is within 90 days and your total balance is under $5,500, we can take credit cards for the full amount. In most cases, the balance is due 90 days before arrival and is payable by check or wire transfer. To protect our guests and owners, we limit credit card transactions due to the risk of post-stay disputes. Rest assured, TC Villas is the longest-running villa rental agency in Turks & Caicos with over 2,000 five-star reviews -book with confidence!
🏡 Villa Features & Amenities
Q. Do all villas come with a private pool?
A. Yes!
Q. Which villas include kayaks, paddleboards, or bikes?
A. Miami Vice One, Miami Vice Two, Coccoloba, Cerulean, Conch Beach, Reef Pearl, Alizee, Six Turtles, Macy, Evie, Lumiere East, Lumiere West, Lumiere South, Lumiere North, Turtle Beach, Villa Isla, Aguaribay, Castaway, Caicos Cays, Lilikoi, Allegria, Sunrise, Mandalay, Impulse.
Q. Are villas fully staffed with a chef or housekeeper?
A. Most villas include one mid-week cleaning. Additional housekeeping or private chefs can be arranged through third parties. For fully staffed luxury estates, visit our sister site TCIlux.com.
Q. Do villas have air conditioning throughout the house?
A. The vast majority of our villas do have A/C throughout the home. A small group has A/C only in the bedrooms.
Q. Is Wi-Fi available at every villa?
A. Yes!
Q. Can I get an early check-in/late check-out?
A. We would love to accommodate that request, but the maids do need the full 4 hours in between the 10:00 check-in and 4:00 check-out to clean and prepare the villa.
✈️ Travel & Arrival
Q. How do I get from the Providenciales airport to my villa?
A. You can take a taxi or arrange private transport, but we recommend renting a car. There’s no Uber or Lyft, and taxis can be unreliable. Driving is easy on our small island, and we’ll provide directions to your villa.
Q. Do I need a rental car in Turks & Caicos?
A. It is highly recommended.
Q. Does TC Villas offer airport fast-track or VIP arrival service?
A. No.
Q. What is the best time of year to visit Turks & Caicos?
A. Turks & Caicos enjoys warm weather year-round, so any time is a great time to visit. Winter is peak season (and whale season), spring and summer are popular for families, and fall is the quietest and most affordable time — also lobster season! Contact us for personalized tips.
Q. Is travel insurance recommended for villa rentals?
A. Yes, we strongly recommend it. Our cancellation policy is strict, and insurance is the only way to be reimbursed if you can’t travel. In rare cases, like border closures or a hurricane making the villa uninhabitable, we will support you.
🏝 Location & Experience
Q. Which villas are on Grace Bay Beach?
A. Click here to view our Grace Bay Beach villas.
Q. Which villas are family-friendly in Turks & Caicos?
A. Nearly all of our villas are family-friendly, located in upscale neighborhoods with direct beach access and close to activities. For tailored recommendations based on your group, our team is happy to guide you.
Q. Where can I snorkel directly from my villa?
A. All of our Grace Bay villas sit right in front of Smith’s Reef, a protected reef full of tropical fish, coral, and marine life, perfect for snorkeling right off the beach.
Q. Are there villas within walking distance of restaurants?
A. Yes. Our Grace Bay villas in Turtle Cove are steps from Turtle Cove Marina, home to seven restaurants, bars, tour operators, and more -from casual breakfast spots to fine dining.
Q. Which villas are best for large groups or weddings?
A. We do not host weddings or events inside the villas. However, small beach ceremonies are allowed as long as only the original guests listed on the contract are in attendance. For large groups, some of the best options include Impulse Beach Estate, Mandalay, Sunrise Villa, Conched Out, Lilikoi, and Allegria.
Q. Do you ever get seaweed on the beaches?
A. Yes, like many parts of the Caribbean, Sargassum seaweed can appear between late spring and early fall. In Turks & Caicos, it’s usually limited to Long Bay and is typically cleared from the beach once a day.